Gaborone, Botswana · Founded 2005 · Serving five SADC markets

Business software built in Botswana. Proven across Southern Africa.

We are a custom software development company in Gaborone, Botswana. We build functional business applications that solve genuinely complex problems in a simple, efficient way — assembled rapidly from modules already running in production, then configured to fit your business exactly.

No upfront cost. You pay nothing until your system is in production.

Zero cost until go-live Billing starts at production, or two months after UAT begins — whichever comes first.

Trusted with mission-critical systems by banks, lenders, brokerages and financial intermediaries across five SADC markets

2005Founded in Gaborone — 20+ years of operation
5SADC markets served: Botswana, Malawi, Mauritius, Mozambique & Zimbabwe
9Core products in the FinDev software suite
100%Market share of Botswana registered stockbrokers
24×7Round-the-clock support, with dedicated resources available
Our commercial model

You pay nothing until the system is actually working.

Enterprise software normally begins with a large licence fee, paid long before anything runs. We inverted that. There is no upfront cost, no capital outlay and no licence purchase — only a monthly subscription that starts once the system is delivering value.

No upfront cost

No licence fee, no implementation deposit, no capital expenditure to approve. The commercial risk of delivery sits with us, not with you.

Billing starts at go-live

Your subscription begins when the system enters production — or two months after user acceptance testing starts, whichever comes first. We are paid for a working system, so we are motivated to deliver one quickly.

A monthly subscription, never revenue share

Affordable, predictable operating expenditure. We never take a percentage of the revenue our systems help you generate — your upside stays entirely yours.

What the subscription covers

  • Software licensing for all named users
  • Version updates, patches and security fixes
  • Helpdesk support and issue resolution
  • Regulatory and business rule changes
  • Ongoing configuration support for your live system
  • Your choice of deployment — FinDev-hosted or on your own infrastructure

Priced separately and quoted transparently up front: server hardware and managed hosting services, data take-on, third-party API configuration, training programmes, optional source code escrow, and any complementary systems or additional modules you select.

What we do

Ready-to-deploy products, or a system built precisely around your business

Most organisations face the same dilemma: buy a rigid off-the-shelf package that forces you to change how you work, or commission a custom build that takes years and drains your budget. We removed the choice — our modular library lets us assemble a system that fits you exactly, in a fraction of the time a ground-up build would take.

Proven products, live from day one

Nine mature products covering lending, collections, capital markets, insurance broking, membership administration and customer engagement — each refined over years of real production use, not a demo build.

See the product suite →

Custom software development from proven modules

Workflow engines, accounting, document management, KYC, notifications, reporting and integration layers already exist and are already hardened. We compose and configure them around your process — so you get a bespoke system on a package timeline.

We run it with you, for the long term

Delivery is the beginning, not the end. A dedicated support resource, a named business relationship manager, continuous training and rapid turnaround on regulatory changes keep the system current as your market moves.

Experience that is difficult to match

Two decades of building systems that banks depend on every day

FinDev was founded in Gaborone in 2005 and has spent more than twenty years building software for the most demanding corner of the market: banking, insurance and capital markets, where a defect is a regulatory event and downtime is a headline.

Our leadership team brings a combined sixty years in financial services. That matters because the hard part of business software is rarely the code — it is understanding the process, the regulation, the edge cases and the commercial reality well enough to model them correctly the first time.

We apply that same discipline outside financial services too, delivering systems for agriculture, education, FMCG and retail, health, and tourism and event management.

Payroll deduction registryNational-scale payroll deduction registry system operating in Botswana
100% of registered stockbrokersEvery registered stockbroker in Botswana runs on our capital markets platform
10 organisations, 5 countriesOur lending and collections platforms are in continuous use across ten organisations in five countries
A 15-person delivery teamDevelopment, delivery and support, all based in Gaborone
Botswana Investment and Trade Centre Brand Botswana - Our pride, your destination Accredited by the Botswana Investment and Trade Centre Proudly Botswana — building software in Gaborone since 2005

Client names withheld pending consent. Reference sites and named case studies are available under NDA on request.

Platform capability

The enterprise feature set your business actually needs

Every system we deliver is built on the same enterprise foundation, designed from the outset for African markets and their regulatory compliance requirements. Most of what follows is simply part of the platform. A small number of the more specialised capabilities are licensed as separate modules — and we tell you which ones, in writing, before you commit to anything.

Role-based access controlGranular permissions by role, branch and function, down to individual fields and actions.
Single sign-onIntegration with Active Directory and LDAP, so users authenticate with their existing corporate identity.
Multi-factor authenticationEnforced MFA for privileged and remote access, configurable per role.
Maker–checker authorisationInputter and authoriser rights, giving true segregation of duties on sensitive transactions.
Full audit logsEvery transaction and modification recorded immutably — who, what, when and from where.
EncryptionEncrypted databases and secure communication channels — data protected in transit and at rest.
Penetration testingComprehensive third-party penetration testing of the platform.
Notifications & templated messagingBuilt-in email, SMS and WhatsApp with reusable, branded, business-controlled templates.
Queue-based workflowUsers are guided step by step through each task in a clear, consistent sequence.
SLA monitoring & escalationTime allowed versus time taken on every step, with automatic escalation to supervisors.
Electronic document managementCentralised, paperless document store with verification and expiry tracking.
KYC & compliance managementCentralised KYC records, document expiry alerts and automated regulatory rule checks.
User-definable reportingAn in-built report designer, scheduled report generation and one-click Excel export.
Dashboards & analyticsReal-time business intelligence, KPI metrics and productivity monitoring by team and individual.
Full accountingComplete accounting with general ledger export and real-time or batch interfacing.
Task scheduling & automationBackground scheduled tasks, automated case assignment and load balancing across teams.
Mobile & remote web accessSecure portals for staff, agents, brokers and customers with permission-limited access.
GroupwareSegregation of duties and shared workflow collaboration, with case notes and internal handoffs.
High availabilityLoad balancing, failover mechanisms and real-time database replication.
Data archivingAutomated archiving of historical data to keep production performance constant as volumes grow.
Version controlManaged updates, patches and controlled version releases.
Software escrowOptional source code escrow, available on request, so your operations are protected whatever the future holds.
Bulk upload & data take-onHigh-volume data import, validation and reconciliation for migration and daily batch processing.
Open API layerDocumented integration channels for exchanging data with any third-party system you run.

Systems we integrate with

  • Core banking systems — originate in our system and manage the active account in your core, or run the full lifecycle with us
  • National pay-point & payroll deduction registries — for example CEDSIF (Mozambique), Lesaka (Botswana), Ndasenda (Zimbabwe), PSM (Malawi) and Avril (Namibia)
  • Credit bureaux — a configured API interface for automated enquiry and response, giving faster, better-evidenced decisions
  • Accounting & ERP systems — real-time or batch posting, with general ledger export
  • Banking & mobile money payment gateways — collections, disbursements and reconciliation
  • Central securities depositories & automated trading systems
  • Email, SMS and WhatsApp gateways
  • Active Directory / LDAP for identity and single sign-on
System integration

If it exposes an interface, we will connect to it

We operate an open API policy. Our systems are designed to exchange data with whatever you already run — without disruption, without forcing a replacement, and without compatibility surprises discovered late in the project.

Where a third party publishes an integration channel, we consume it. Where one does not exist, we build the interface. Bulk file exchange, scheduled batch, real-time API, message queue or direct database interface — we have delivered all of them into live banking environments.

The practical effect is that a new FinDev system slots into your existing landscape rather than becoming another island of data your teams have to reconcile by hand.

Artificial intelligence

AI integrated where it produces a measurable return

We integrate with AI models to achieve efficiencies in business processes that were simply not possible a few years ago. We are deliberate about where we apply it: in the high-volume, judgement-light, error-prone work that consumes your team's day. Every application below is either running in production or in active development within our platform.

Intelligent document extraction

Intelligent character recognition reads uploaded documents, extracts the data and populates the system automatically. Capture time collapses and transcription errors largely disappear.

AI-supported document verification

AI-supported verification checks uploaded documents for validity, completeness and consistency against the application, so your reviewer starts from a checked file rather than a blank one.

Automated credit scoring & prequalification

Applications are scored and prequalified automatically, with an integrated override for exceptional cases — flexibility without losing workflow efficiency or the audit trail.

Natural-language data insights In development

Ask a question of your data in plain language and get an answer, instead of raising a ticket and waiting for someone to write a report.

Intelligent arrears prioritisation

Collections effort is segmented and directed where it counts, with automated work-load balancing across agents and focus placed on high-risk customers.

Compliance & expiry monitoring

Automated tracking of document expiry, business rules and regulatory obligations, so compliance gaps surface before an auditor finds them.

Business outcomes

What a FinDev system is actually for

We do not sell technology for its own sake. Every engagement is measured against four outcomes that a finance director recognises immediately.

1

Reduce operating expenses

Automation removes manual handling and rework. Operating costs fall as headcount shifts from administration to work that generates income, and there is no capital outlay to amortise.

2

Increase revenue

Faster turnaround means higher throughput on the same team. Better data means better decisions and improved collections. Remote and agent portals open channels you could not previously service.

3

Strengthen compliance

Regulatory rules are enforced by the system rather than by memory. Documents, approvals and KYC records are complete and current because the workflow will not proceed without them.

4

Make audits faster

Complete audit trails, immutable transaction histories and instant document retrieval turn an audit from a fortnight of file-hunting into a set of queries answered on screen.

How fast we can go

From signature to production, typically inside four months

Because we start from proven modules rather than a blank page, delivery is measured in weeks. This is our standard implementation shape — phases frequently run concurrently, and simpler systems land considerably sooner.

Phase 0

Agreement & requirements

Signature, then a structured requirements-gathering exercise with your business owners.

7–14 days

Customisation

Configuration and development of the modules against your agreed process and rules.

30–45 days

UAT & deployment

User acceptance testing and deployment. Your billing clock starts here at the latest.

60–90 days

Training & integration

User training and integration of complementary systems and third-party interfaces.

90–120 days

Enhancement

Future enhancements and additional products, delivered continuously thereafter.

Support

An extensive helpdesk, and dedicated people when you need them

Our support centre is staffed by people who built the software, based in Gaborone and reachable in your time zone. For clients who require it, we provide dedicated resources to ensure genuine 24×7 availability — not a queue that answers in the morning.

  • Extensive support helpdesk with logged, tracked and reported issue resolution
  • Dedicated resources for 24×7 availability where your operation requires round-the-clock cover
  • A dedicated proactive support resource who knows your configuration and your people
  • A named business relationship manager as your single point of accountability
  • Rapid turnaround on business and regulatory rule changes — when the regulator moves, so do we
  • Ad-hoc and continuous training development, in person or virtual, including train-the-trainer
  • Software escrow services protecting your right to the source code

Local, not offshore

Gaborone-based development and support. Same time zone, same regulatory context, and people you can meet in person.

Comprehensive training

In-person and virtual programmes for departments, direct sales agents and trainers, with materials that stay current.

Continuity assured

Formal software escrow, documented configurations and replication servers configured and monitored by us.

Hosted your way

Cloud-native or on-premise. Host with us, or run it entirely inside your own data centre under your own controls.

Who we build for

Deep in financial services — and well beyond it

Our specialism is banking, insurance and capital markets. The engineering underneath is sector-agnostic, and we deliver business systems across a much wider range of industries.

BankingRetail, commercial and micro-finance lenders
InsuranceBrokerages and insurance intermediaries
Capital marketsStockbrokers, brokerage back offices and money market desks
Unions & SACCOSMember administration, savings and credit
AgricultureOperations, scheme and payment administration
EducationEnrolment, records and fee management
FMCG & retailDistribution, credit and collections
HealthRecords, scheme and claims administration
Tourism & eventsBooking, registration and membership
Join us

We are always looking for talented people with a passion for building cutting-edge systems

If you want to work on software that thousands of people depend on every day — systems that move money, decide credit and keep regulated businesses compliant across five countries — we would like to hear from you.

We are a small, senior team in Gaborone. That means real ownership of real problems from your first month, direct access to the people who make the decisions, and the chance to see something you built go live and matter.

Where we usually need people

  • Software development & engineering
  • Business analysis & requirements
  • Implementation, data take-on & training
  • Quality assurance & testing
  • Support & service desk
  • Integration & systems engineering

Do not wait for an advertised vacancy. If you are good, tell us what you can do and attach your CV — we read every one.

Questions we are always asked

The procurement questions, answered plainly

What exactly does "no cost until production" mean?

You pay nothing to start. No licence fee, no deposit, no implementation charge. Your monthly subscription begins on the earlier of two events: the system going into production, or two months after user acceptance testing starts. The second condition simply prevents an indefinite free period — in practice, most implementations reach production well before it applies.

Costs quoted separately and agreed in advance include server hardware and managed hosting services, data take-on, third-party API configuration, training delivery, optional source code escrow, and any complementary systems or additional modules you select. You will see all of it before you sign anything.

Do you take a share of the revenue your systems generate?

No — never. Our pricing is a straightforward monthly subscription. We do not charge a percentage of interest earned, premiums written, transactions processed or collections recovered. If our system helps you double your book, your subscription does not double. We think revenue-share pricing quietly penalises the clients who succeed most with the software.

Can you integrate with the systems we already run?

Yes. We operate an open API policy and have live integrations with core banking systems, national pay-point and payroll deduction registries, credit bureaux, accounting packages, payment and mobile money gateways, central securities depositories, automated trading systems, and Active Directory or LDAP for identity.

Where a third party exposes an integration channel we consume it. Where one does not exist yet, we build the interface — that work is scoped and quoted transparently before it starts.

Where is the system hosted, and who controls the data?

Your choice. We offer cloud-native hosting managed by FinDev, or full on-premise deployment inside your own data centre under your own controls and your own data residency requirements. Both options support load balancing, failover and real-time database replication. The data is yours in either case.

How do you protect us if something happens to FinDev?

Through software escrow, which we offer as an option on every engagement. Source code is lodged with an independent escrow agent and released to you on defined trigger events, so your operations are never dependent on our continued existence. Regulated clients typically require it; it is quoted as a separate line item so you can see exactly what it costs.

How secure are your systems, really?

Our systems run in production inside regulated banks, which means they are audited and tested continuously by parties other than us. Concretely: encrypted databases, secure communication channels, comprehensive third-party penetration testing, multi-factor authentication, LDAP and Active Directory integration, granular role-based access control, maker–checker authorisation, and full immutable audit logs on every transaction and modification.

We are not a financial institution. Can you still help us?

Yes. Financial services is where our deepest domain knowledge sits, but the underlying platform — workflow, accounting, documents, notifications, reporting, access control and integration — is sector-agnostic. We have delivered systems for agriculture, education, FMCG and retail, health, and tourism and event management. If your process is complex, high-volume, document-heavy or compliance-bound, it is the kind of problem our modules were built for.

How long before we are live?

Our standard implementation runs from agreement to production inside roughly four months, with customisation typically complete in 7–14 days and user acceptance testing and deployment across 30–45 days. Phases often run concurrently and straightforward systems land considerably sooner. We will give you a realistic phased plan after requirements gathering — not before.

Tell us the problem. We will show you the system.

Describe your business requirement in as much detail as you like. We will come back to you quickly with a considered view of how we would solve it, what it would involve, and what it would cost to run.